Payment Policies

Collecting Payment

At the time of drop-off, you will be asked to sign a consent form for the procedure or surgery.

A deposit of the low end of the estimate is due for all procedures and hospitalization.

Full payment is due at the time of pick-up. Alpenglow Veterinary Specialty + Emergency Center does not offer payment plans, but we do accept Cash, CareCredit and all major credit cards (Visa, MasterCard, Discover, American Express).

Pay Online

We’ve made it safe and easy for you to pay your bill online. Click on the PayPal link below.

By paying for the estimate online, customer accepts the estimate and agrees to pay balance due upon discharge.

With the exception of our cardiology service, we do not accept checks.

To receive an estimate for a procedure, please call to speak with one of our specialty nurses. We are often able to give an accurate estimate over the phone; however, in some complex cases, we may or may not be able to provide an accurate estimate prior to a physical examination and/or diagnostics.

If you are comparing our services and costs to other specialty care services, please be sure to consider the following:

  • If anesthesia is required, what level of monitoring is available? We offer the highest level of anesthesia monitoring.
  • What kind of technology is available? We use state of the art equipment and instrumentation for the most current and up to date procedures and techniques.
  • Is 24-hour care available? Our facility offers 24-hour care, seven days a week. There is always a doctor and nurse on the premises, and a nurse is always within ten feet of your pet to provide immediate care, if necessary.
  • Are pain levels monitored and treated? We offer aggressive pain management during applicable procedures. Patients are closely monitored and assessed for pain and then treated with one or more of the following methods when necessary: epidural, local anesthetic block, intravenous pain medications.
  • Are the most qualified doctors caring for my pet? Only the most qualified specialists will be treating your pet at AVSEC. You can rest assured that your pet is in the best hands while under our care.

Emergency Services Payment Policies

In the case of an emergency, upon arrival to the clinic, your pet will be assessed for injuries first by a nurse and then by a doctor.

An emergency nurse will provide an estimate, which will include a low end and a high end for cost of services. Before moving forward with treatment, a deposit equal to the amount of the low end of the estimate must be made. Upon pick-up, the remaining balance, if any, is due.

CareCredit

Alpenglow Veterinary Specialty + Emergency Center accepts CareCredit, a healthcare credit card designed for the health and wellness needs of you, your family and your pets. It helps you pay for out-of-pocket expenses not covered by medical insurance by extending special financing options to qualified applicants. Learn more at www.carecredit.com.